FAQ 2018-08-20T16:33:52+00:00

1. WHAT IS ARTISTS ON ART?

Artists on Art is an online delivered digital-only art magazine. Each bi-monthly issue contains approximately 10 articles written by master artists and connoisseurs. Because of our digital format, we can deliver high-resolution photography, video and other interactivity directly into the magazine — it’s a wonderful reading experience.

2. WHAT ARE MY SUBSCRIPTION OPTIONS?

For $17.99 per year, you can have constant access to the issues published during your active subscription via desktop reader and mobile / tablet apps for iPhone and Android devices.

There are two ways to access your Artists on Art magazine subscription:
1. On Desktop – click here, click the ACCOUNT button in the upper-right corner, select the LOGIN tab of the pop-up window, and enter your email address and password.

2. Smartphone / Tablet –
iOS (iPhone / iPad) – when you’re on your device, click here to visit the App Store.
Android – when you’re on your device, click here to visit the Google Play Store.
Once you’ve installed and launched the app, click the MENU bar in the upper left corner. At the bottom of the menu click LOG IN and then enter your email address and password.

3. HOW DO I SUBSCRIBE?

Visit our subscription center at www.artistsonart.com/subscribe and continue with the simple payment process. We accept all major credit cards including international sales and access.

4. I’M OUTSIDE THE UNITED STATES, CAN I SUBSCRIBE?

Yes! We accept all major credit cards including international sales and access.

5. WILL THE MAGAZINE WORK ON MY DEVICE?

Artists on Art is optimized for delivery to your computer (via desktop reader) and also iPhone / iPad and Android devices. On desktop, Chrome is the preferred browser to use.

6. I HAVE AN IPHONE / IPAD / ANDROID, HOW DO I INSTALL THE ARTISTS ON ART APP TO MY HOME SCREEN?

Visit your respective app store (Apple Store / Google Play), search for Artists on Art and click install. There is no purchase necessary to install but you must have a subscription and log in to read magazine content. Enjoy!

7. HOW DO I EDIT MY ACCOUNT AND CREDIT CARD INFO (OR CANCEL MY SUBSCRIPTION)?

Please send an email to [email protected] to make adjustments to your account. If you remove your subscription, you will continue to have access to your account and your purchases.

8. THE MAGAZINE LOOKS FUNNY AND THINGS ARE POORLY ALIGNED.

Chances are, your using a fairly old version of an internet browser (Internet Explorer, Firefox, Chrome, Safari, Opera). If you go to your browser company’s home page and upgrade your browser for free, this will resolve many display problems. Much of Artists on Art’s functionality is based on trending technologies and as we attempt to stay on the forefront of digital publishing, we hope you as the reader will also do the same. Please note that Chrome is the preferred browser for Artists on Art magazine.

9. DOES ARTISTS ON ART AUTO RENEW MY SUBSCRIPTION?

Yes, Artists on Art uses credit card based subscription plans and our secure, industry-best, third party payment gateway safely stores your credit information (Artists on Art does not have access to, or store your credit card information).

10. WHAT ABOUT BACK ISSUES?

An Artists on Art subscription is a yearly plan that starts on the day of purchase and continues for an entire year till your anniversary date. You will have instant access to the current issue and the next five issues. Any issue that was released prior to your subscribing will show up in your dashboard as inactive. You can add any back issue to your account by charging your card the single issue fee of $4.99. Simple click on the grayed out issue thumbnail and select the “purchase” button from the dialog box.

11. HOW DOES ARTISTS ON ART SELECT THE AUTHORS THAT WILL CONTRIBUTE TO AN ISSUE?

Artists on Art is a highly curated publication that selects only the most elite and recognized artists and connoisseurs. Headed by our curatorial director, our team personally finds and contacts our hopeful contributors. If you are or want to request a contributor, contact us at [email protected] and we will consider your recommendation.

12. HOW DO I CONTACT ARTISTS ON ART?

Artists on Art is a purely internet-based publisher and does not have a primary office. To contact our team, email us at [email protected] and we will quickly reply to your request.

13. CAN I DOWNLOAD ARTISTS ON ART?

While we no longer offer the option to download copies of Artists on Art magazine, rest assured that after you open an issue you can view it offline at any time.

12. HOW DO I SUBMIT MY WORK?

We’re always looking for talented, articulate artists to share their art, their philosophies, and their advice. Please refer to our Editorial Submission Guidelines for details on how to contribute a guest blog post. Another great way to get your art in front of our audience is to become an Ambassador by inviting friends to join our community.